NITNC · Store policies

Made to order.
Made clear.

Preorders

Preorders open September 12 through October 12, 2026. Payment is collected at checkout. Items are made to order. Paid preorders are held during the preorder window. Orders will enter production after the window closes, with reviewed release starting no earlier than October 13, Eastern time.

Shipping

Launch shipping is limited to the United States. Standard shipping is $7 for merchandise subtotals below $100; qualifying orders ship free. Eligibility is measured before the BACK15 discount.

Fulfillment timing begins after release to production, not on the date you place your preorder. Tracking will be provided after shipment. Production and transit times may vary; we do not promise a fixed delivery date.

Taxes

Applicable taxes are calculated at checkout where required.

Made to order. Final sale.

All NITNC preorder items are made to order and considered final sale. Orders cannot be canceled, returned, or exchanged for change of mind or sizing once placed.

Corrections before production

If you notice an error in your size, color, or shipping information before the preorder window closes, contact us as soon as possible at support@thenitnc.com or through our Contact page. We’ll make reasonable efforts to update your order before production begins. Changes are not guaranteed and are unavailable once an order has entered production.

Sizing and exchanges

Because preorder items are made to order, please review the garment-specific size chart carefully before placing your order. Sizing-related returns or exchanges are not accepted.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or different from what you ordered, contact us through our Contact page or at support@thenitnc.com with your order number and photos so we can make it right. We’ll review the issue and provide an appropriate replacement or refund where applicable.

Refunds

Refunds are not available for ordinary change-of-mind or sizing cancellations. Exceptions may apply for an NITNC-approved customer-service resolution, damaged or defective items, incorrect items, orders that cannot be fulfilled, or where required by law. Original shipping charges are non-refundable except where required by law or where NITNC made an error.